ISO 9001:2015

Overview

ISO 9001:2015 (ISO 9001) — International standard for quality management systems (QMS) — customer focus, process approach, risk-based thinking, and continual improvement. Aligned with ISO 9001:2015 certification and the 2026 revision transition. ComplAI maps this framework’s controls so your team can track implementation, evidence, and audit readiness.

17 controls available in ComplAI for this framework.

Who it's for

• Organizations that must demonstrate ISO 9001 compliance
• Security and compliance teams operating in Global
• Customers and partners that require ISO 9001 assurance

Why it matters

ISO 9001 is a recognized manufacturing framework. Activating it in ComplAI lets you manage controls, evidence, and readiness in one place.

How ComplAI helps

• Activate ISO 9001 in the Framework Library to load its control catalog
• Assign owners, track compliance status, and attach evidence per control
• Use risk register and issues workflows when controls fail or deviate
• Export readiness views for leadership and auditors

Sample controls

• 4.1

  Understanding the organization and its context

  governance

• 4.2

  Needs and expectations of interested parties

  governance

• 4.3

  Determining the scope of the QMS

  governance

• 5.2

  Quality policy

  governance

• 5.3

  Organizational roles and responsibilities

  governance

• 6.1

  Actions to address risks and opportunities

  risk management

Getting started

1. Open Framework Library and activate ISO 9001
2. Review the control list and prioritize high-impact domains
3. Attach policies, procedures, and technical evidence
4. Mark controls audit-ready and monitor residual gaps