SOC 2 Compliance Hub

Overview

SOC 2 (System and Organization Controls 2) is an attestation framework developed by the AICPA. It evaluates how a service organization manages customer data based on Trust Services Criteria: Security (required), and optionally Availability, Processing Integrity, Confidentiality, and Privacy.

Who needs it?

SaaS companies, cloud service providers, and technology vendors selling to enterprise customers — especially in North America — when prospects or security questionnaires ask for a SOC 2 report.

Key topics

• Trust Services Criteria (Security, Availability, Confidentiality, Privacy)
• Type I vs Type II observation periods
• Control environment and access management
• Change management and vendor oversight
• Evidence collection for auditor testing

Typical timeline

Typical first-time Type II readiness: 3–6 months of preparation plus a 3–12 month observation window, depending on auditor and scope.

How ComplAI helps

• Pre-mapped SOC 2 controls with implementation tracking
• ISMS policy templates aligned to common SOC 2 control themes
• Evidence upload and issue tracking per control
• Executive dashboard with framework readiness RAG status
• Approval workflows for policy sign-off before audit