Help Center · Integration guide
Trend Micro Cloud One
Complete reference for Trend Micro Cloud One — product details, ComplAI connection steps, GRC evidence mapping, and troubleshooting. All information is hosted in the Propel Ready Solutions Help Center.
Product information
Cloud security posture and workload protection for AWS, Azure, and GCP.
- Deployment
- SaaS (cloud)
- Fully managed cloud service — no infrastructure to host. Typically connected via REST APIs, OAuth, or webhooks over HTTPS.
- Categories
- CSPM
Key capabilities
- Conformity CSPM
- Workload security
- File storage scan
- Network security
Typical use cases
- Multi-cloud misconfiguration detection and compliance benchmarks
- Cloud asset inventory and exposure prioritization
Connection methods
- Cloud provider API with read-only security roles
- CSPM platform REST API
- Scheduled compliance report exports
- Webhook alerts for critical misconfigurations
Documentation topics
Review the following areas in Trend Micro Cloud One admin and product documentation before connecting to ComplAI:
- Admin console setup and service account creation
- API authentication, scopes, and rate limits
- Audit log export and retention settings
- Security hardening and least-privilege configuration
ComplAI integration overview
Trend Micro Cloud One integrates with ComplAI to support Propel Ready Solutions's GRC program. Cloud security posture and workload protection for AWS, Azure, and GCP. This guide covers product context, the recommended connection process, prerequisites, and verification steps for audit-ready evidence collection.
Last updated: 2026-06-24
GRC evidence available
- Misconfiguration counts by severity
- Compliance benchmark pass/fail rates
- Cloud asset inventory
- Mean time to remediate cloud findings
- Conformity CSPM metrics and configuration evidence
- Workload security metrics and configuration evidence
Prerequisites
- Named integration owner and backup contact at Propel Ready Solutions
- Change request approved per Propel Ready Solutions change management policy
- Network egress allowlisting completed if required by vendor
- ComplAI organization administrator access
- Admin or integration-builder role in Trend Micro Cloud One
- Trend Micro Cloud One product documentation reviewed (see Documentation topics below)
Integration process
Step 1
Plan Trend Micro Cloud One integration scope
Confirm which Conformity CSPM and Workload security capabilities will be connected first. Start with read-only ingestion before enabling write actions.
Step 2
Connect cloud accounts and subscriptions
Onboard AWS, Azure, GCP, or Kubernetes clusters to the CSPM platform with read-only security audit roles.
Step 3
Enable compliance benchmarks
Activate CIS, PCI DSS, ISO 27001, or custom frameworks and baseline current posture scores.
Step 4
Integrate ComplAI via API or exports
Pull misconfiguration counts, compliance pass rates, and critical findings into ComplAI Assurance and risk dashboards.
Step 5
Define remediation ownership
Assign cloud account owners and map CSPM alerts to change management and vulnerability SLAs.
Step 6
Mark integration complete in ComplAI
Update integration status to Connected, attach configuration evidence, and link mapped controls in the Controls library.
GRC benefits
- Cloud misconfiguration evidence for ISO A.8.9 and SOC 2 CC6.6/CC7.1
- Multi-cloud compliance posture for leadership and audit dashboards
- Automated drift detection aligned to change management controls
Related controls
Verification checklist
- ☐Integration credentials stored securely and rotation scheduled
- ☐Test sync completed successfully with sample records
- ☐Error alerting configured for failed sync or API rate limits
- ☐Control mappings documented in ComplAI
- ☐Evidence sample exported and reviewed by control owner
- ☐Runbook link attached to related controls
Troubleshooting
Authentication or API permission errors
Verify API scopes, token expiry, and service account status in the vendor admin console. Regenerate credentials if needed.
Partial or stale data in ComplAI
Check sync schedule, pagination limits, and filter rules. Run a full reconciliation sync after correcting configuration.
Network connectivity failures
Confirm firewall egress rules, proxy settings, and IP allowlists on both sides of the integration.
